CRT Supplier/Manufacturer Remote Services/Telehealth Survey

Introduction

This survey is meant for SUPPLIERS AND MANUFACTURERS who are involved in the provision of Complex Rehab Technology (CRT) to people with disabilities. The purpose is to gather information to identify the uses, benefits, and concerns regarding the utilization of remote services and telehealth in the CRT provision process. The responses will also help in the development of standards and policies relating to making this a permanent option post COVID-19. Your individual responses will not be publicly shared. All responses are due by September 4, 2020 at 5:00 PM ET. Thanks for your participation and please contact Mickae Lee at mlee@ncart.us for any questions.

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* 1. Your name?

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* 2. Your organization?

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* 3. Type of organization?

Supplier/Provider

Manufacturer

Other

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* 4. Your email address?

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* 5. What state do you reside in?

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* 6. Provide any CRT credentials.

RESNA ATP

RESNA ATP and NRRTS CRTS

Other

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* 7. CRT client mix percentage?

Pediatric %

Adult %

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* 8. What is your current level of operation/capacity to serve CRT clients as compared to Pre-COVID?

25% of Pre-COVID level

50% of Pre-COVID level

75% of Pre-COVID level

100% of Pre-COVID level

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* 9. Pre-COVID, how many CRT appointments did you (or your organization) do monthly?

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* 10. Currently, how many CRT appointments are you (or your organization) doing monthly?

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* 11. Of the current monthly CRT appointments, how many involve remote/telehealth services?

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* 12. Of all your current remote/telehealth appointments, indicate the types of formats by percentage:

Clinician remote, Supplier ATP and Client in-person %

Supplier ATP remote, Clinician and Client in-person %

Clinician and Supplier ATP both remote %

Other %

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* 13. For those CRT appointments using remote services/telehealth, what has been the types of activity?

Evaluation of new client for new equipment %

Evaluation of past/current client for new equipment %

Evaluation for seating or modifications %

Pressure mapping %

Modifications/Repairs %

Fitting/Adjustment/Education/Training %

Other %

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* 14. Generally speaking for CRT activities, how does the time required for remote services/telehealth compare to the time required for a traditional in-person encounter?

Remote services/telehealth takes LESS time compared to in-person

Remote services/telehealth takes the SAME amount of time as compared to in-person

Remote services/telehalth takes MORE time compared to in-person

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* 15. What do you see as the BENEFITS that having an option to use remote services/telehealth brings to the provision of CRT?

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* 16. What do you see as the ISSUES/CONCERNS that having an option to use remote services/telehealth brings to the provision of CRT?

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* 17. What issues/concerns need to be addressed post COVID-19?

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* 18. Assuming proper policies and safeguards are in place, do you see a need for remote services/telehealth to be a PERMANENT OPTION in the provision of CRT?

Yes

Unsure

CRT Supplier/Manufacturer Remote Services/Telehealth Survey

Introduction

Question Title

* 1. Your name?

Question Title

* 2. Your organization?

Question Title

* 3. Type of organization?

Question Title

* 4. Your email address?

Question Title

* 5. What state do you reside in?

Question Title

* 6. Provide any CRT credentials.

Question Title

* 7. CRT client mix percentage?

Question Title

* 8. What is your current level of operation/capacity to serve CRT clients as compared to Pre-COVID?

Question Title

* 9. Pre-COVID, how many CRT appointments did you (or your organization) do monthly?

Question Title

* 10. Currently, how many CRT appointments are you (or your organization) doing monthly?

Question Title

* 11. Of the current monthly CRT appointments, how many involve remote/telehealth services?

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* 12. Of all your current remote/telehealth appointments, indicate the types of formats by percentage:

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* 13. For those CRT appointments using remote services/telehealth, what has been the types of activity?

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* 14. Generally speaking for CRT activities, how does the time required for remote services/telehealth compare to the time required for a traditional in-person encounter?

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* 15. What do you see as the BENEFITS that having an option to use remote services/telehealth brings to the provision of CRT?

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* 16. What do you see as the ISSUES/CONCERNS that having an option to use remote services/telehealth brings to the provision of CRT?

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* 17. What issues/concerns need to be addressed post COVID-19?

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* 18. Assuming proper policies and safeguards are in place, do you see a need for remote services/telehealth to be a PERMANENT OPTION in the provision of CRT?

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* 19. Please share any other comments.